When visiting the historical Giardino Valsanzibio, please consider all aspects of our garden as if it were an open air museum and not an amusement park; all of its features – plants, statues, fountains are unique and extremely old. As such, they are fragile and susceptible to damage through mistreatment or carelessness.
To help us to maintain the Monumental Garden of Valsanzibio we ask that you read the rules and considerations set out below prior to your visit. By purchasing a ticket online or in-person you are agreeing to adhere to the following:
General
1. To not pick any flowers, leaves or branches
9. To not feed the fish of the fisheries
2. To only walk on the designated paths, and not on the grass or other fragile areas
10. To not bring luggage in to the garden
3. To respect the boundaries indicated by any fences or signs
11. To not litter within the garden – please use the designated bins (present at the main entrance/exit of the garden, and adjacent to vending machines within the shop) to dispose of any waste
4. To not run within the garden, including during emergencies, & to not play in the ‘water games’ by the ‘Fontana delle Insidie’ or to not sit on its stone benches
12. To only use the official toilets available next to the shop
5. To not cut-through or climb on the boxwood hedges
13. To be considerate and aware of other visitors and staff at all time. Please:
6. To not climb on the fountains or statues
– Report any mistreatment of the garden’s features to a staff member on site
7. To not draw on, mark or otherwise deface any feature in the garden
– Treat our staff with respect when interacting or asking questions
8. To not throw stones, litter or other debris in the ponds (fisheries) or fountains
Children
Parents/guardians are responsible for all minors aged under 18, and children must be accompanied by an adult and supervised at all times. Where our rules are not followed by a minor, responsibility lies with the parent/guardian, and the payment for an damages caused by the minor is the responsibility of the parent/guardian.
Water
The water in our water features is recycled, and as such is not drinkable. Under NO circumstances should you drink from our water features.
In the event that you do not adhere to this rule, we are not responsible for any potential consequences.
Dogs
1. Due to it’s fragile nature the Monumental Garden of Valsanzibio cannot accept any dog heavier than 8 kg. Dogs heavier than 8 kg normally are not permitted as they can cause damage to the delicate plants and features in the garden, but they can be left during the visit in a fenced area near the ticket office, inside the ‘Botanical’ garden (sector of the Monumental Garden of Valsanzibio). NOTE: The dog cannot be left unattended, for more details on the rules for accessing with dogs, CLICK HERE.
2. Any dog permitted entrance to the garden must be kept on a short lead, or in a bag/pouch/trolley for the entire duration of the visit
3. It is not permitted for dogs to take the Labyrinth path in any situation – they are only permitted to enter the middle tower, subject to the above conditions
4. Owners are fully responsible for the actions of their dogs, and must ensure to:
a. Limit their dog’s barking to minimise disruption to other guests and staff
b. Avoid their male dogs urinating on any of the garden’s plants and features
c. Carry the required materials (plastic bags etc.) to dispose of any excrement safety (using the bins present at the garden entrance/exit)
Our staff reserve the right to refuse entry to any guest with a dog that we believe does not meet/will not meet the rules set out above.
Photography & Filming
We can permit photography and/or filming within the Monumental Garden of Valsanzibio and/or Villa Barbarigo Pizzoni Ardemani providing the conditions set-out are met, and under reservation where required.
The following rules and regulations extend strictly to photography and/or video capture within the Monumental Garden only. For information about photography and or video capture within the Villa, please click here.
Private/Personal Purposes
No additional permit or permission is required to under photography and/or filming for private/personal purposes within the Monumental Garden of Valsanzibio. Please note that this does not permit capturing photographs or video of the Villa interior, of any person(s), or the use of drones.
Guests looking to undertake photography and/or filming for private/personal use when visiting Valsanzibio are required to purchase a valid ticket and sign a waiver that states the materials captured will not be used for commercial purposes. Please note that a valid identification document featuring a photo of the guest will be required in this situation.
Drones (for private/personal use)
In order to use drones for the capture of photographic or video content within the Monumental Garden it is necessary for all guests to:
1. Make a reservation by emailing info@valsanzibiogiardino.com,
2. Pay a one-off fee of €120 on arrival at the main entrance to the garden,
3. Purchase a standard admission ticket for each visitor/participants (in-person or online)
4. Sign a waiver that states the materials captured will not be used for commercial purposes. Please note that a valid identification document featuring a photo of the guest will be required in this situation.
5. Provide proof of valid insurance for the operation of their drone
Weddings, Anniversaries, Non-professional Modelling or Similar
Visitors looking to use the Monumental Garden as a backdrop for wedding, anniversary, non-professional modelling shoots or similar must:
1. Make a reservation by emailing info@valsanzibiogiardino.com
2. Pay a one-off fee of €120 on arrival at the main entrance to the garden
3. Purchase a standard admission ticket for each visitor/participants (in-person or online)
4. Sign a waiver that states the materials captured will not be used for commercial purposes. Please note that a valid identification document featuring a photo of the guest will be required in this situation.
Please note that for photography or video shoots within the Monumental Garden there is no limit to the number of people that can be present (having purchased a valid standard admission ticket per visitor, in-person or online).
The maximum time permitted for a photography and/or video shoot within the Monumental Garden is 2 hours 30 minutes. For longer durations, further permissions are required and subject to an additional fee. To enquire please email info@valsanzibiogiardino.com.
To undertake a photography/video shoot using regular equipment as well as a drone, an additional fee of €90,00 applies which is payable at the main entrance to the garden.
The following rules and regulations cover photography and/or video capture within the Villa Barbarigo Pizzoni Ardemani:
Weddings or Similar
Visitors looking to use the Villa as a backdrop for wedding photography/video capture or similiar must:
1. Make a reservation by emailing info@valsanzibiogiardino.com,
2. Pre-pay a one-off fee of €950 (this includes access to the Villa for the photographer/videographer and two subjects/participants)
3. Purchase a standard admission (for the Monumental Garden) ticket for each visitor/participants (in-person or online)
4. Sign a waiver that states the materials captured will not be used for commercial purposes. Please note that a valid identification document featuring a photo of the guest will be required in this situation.
Please note that for photography or video shoots within the Villa, a maximum of 13 people are permitted to enter at any one time (including the photographer/videographer and the two subjects/participants). A cost of €45,00 per additional visitor to villa applies.
The maximum time permitted for a photography and/or video shoot within the Villa is 1 hour and 15 minutes. For longer durations, further permissions are required and subject to an additional fee. To enquire please email info@valsanzibiogiardino.com.
Photography and/or Video Capture for Professional/Commercial Purposes
We can offer a permit (subject to payment) to undertake photography and/or filming for professional/commercial purposes. The cost of this permit varies depending on the nature of the project undertaken. To enquire, please contact our Marketing Manager, Alessandra Cicogna via +39/335/5634918 or cicogna.alessandra@gmail.com.
The Labyrinth
Please be aware that our labyrinth is centuries old, and is considered one of the world’s last remaining original plant labyrinths, as such is very delicate and we require your cooperation in preserving it for the enjoyment of future generations.
All guests may enter the Labyrinth’s middle tower (unless stated otherwise at the time of your visit). However, an additional ticket is required to access the Labyrinth’s main path to enable its ongoing maintenance and preservation (click here to purchase).
The Labyrinth’s main path is open (unless stated otherwise at the time of your visit) from 11:00/11:30 until 13:00 and also from 15:00 until one hour prior to the garden closing on Saturday, Sunday and holidays. During weekdays the Labyrinth’s main path is accessible during the same hours, but only via request at the ticket counter, found at the garden main entrance.
When visiting the labyrinth, please:
1. Only follow the designated routes, beginning at the official start point of the Labyrinth path (clearly signposted)
2. Do not run or jump within the labyrinth, including during emergencies
3. Try to avoid as much as possible brushing against the boxwood hedges
4. Pay close attention to exposed trunks and branches of the boxwood hedges, avoiding bumping them
5. Do not cut-through or climb on the boxwood hedges
6. Ensure all backpacks, shoulder bags and handbags are worn front-facing
7. Do not use umbrellas in the labyrinth, including when accessing the middle tower
8. Do not enter the Labyrinth’s main path with a dog/dogs
9. Pay close attention to all signage, following instructions where directed
Unfortunately we cannot permit access to the labyrinth with strollers, buggies, pushchairs, mobility scooters (or similar) or wheelchairs.
Please note, it is possible that due to weather conditions or urgently required maintenance access to the Labyrinth that will not always be possible. Whilst we strive to ensure access is available at all times, in order to protect the Labyrinth we occasionally prevent access. This is typically decided on-the-day and as such there is a small chance that during your visit access to the Labyrinth will not be possible, even with a ticket purchased in advance. In this situation, you will be entitled to a full and immediate refund will be available from the main entrance with a valid ticket confirmation, provided in cash, or, in the form of alternatives goods/services available at the time of your visit.
Cancellation Policy (Groups)
- 20% refund if canceled at least 10 days before scheduled date;
- 0% refund if canceled within 10 days before scheduled date;
- Reservation involving the Villa (Aperitivo, visits of the interior of the Villa, lunches, rental of the Villa for vacation or Photo/film shooting, other) or other buildings – below the refund % of the actual prepaid amount:
- 90% refund if canceled at least 90 days before arrival date;
- 80% refund if canceled at least 60 days before arrival date;
- 50% refund if canceled at least 45 days before arrival date;
- 0 % refund if canceled within 45 days before arrival date;
By adhering to the above you are helping to contribute to the ongoing preservation of the Monumental Garden of Valsanzibio, and we appreciate you taking the time to review our rules for visiting. If you have any questions about our rules for visiting you can get hold of us via:
by telephoning us on +39 340 0825844;
by emailing us at info@valsanzibiogiardino.it; or
by writing to us at Via Diana n° 2, Valsanzibio di Galzignano Terme, 35030, Padova.